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I have logged into my OntarioLearn ePortal account but I get a second login screen when trying to connect to my course. What should I do?

April 26, 2017account Connect course eportal logged LOGIN OntarioLearn screen

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I have logged into my OntarioLearn ePortal account but I get a second login screen when trying to connect to my course. What should I do?

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If you are registered in a course on ANGEL, Blackboard 7.3, Blackboard CE6 or Moodle system, the ePortal single sign on process should retrieve your secondary login information and automatically connect you to your platform where you can access your course. Failure to automatically connect to the platform may be due to your web browser settings, a slow connection speed or an issue where your password is not synchronized with the platform password. For more information please review the Troubleshooting Tips. You can manually enter your secondary login information to connect to your platform at anytime.