I keep getting messages that Ive sent a virus-infected message, but a Norton/Symantec AntiVirus scan says that my computer is not infected What do I do?
This could be happening because you may have come across a brand new strain of virus or worm. There are cases where a worm or virus is released and it is so new that the anti-virus software manufacturers have not yet had a chance to create a method to clean the renegade program. If you find yourself in this situation, you can actually send the information to the manufacturer and alert them that there is a new virus in the wild. You might also get virus notification messages if your email address has been inserted in the “From:” line of someone else’s message. There are several viruses that send mail automatically, so you may not know about messages that were sent. In addition, some of those automailers send mail with forged “From:” lines, so the infected message may have come from a different computer entirely. If you check the headers of the message, you can confirm whether or not the message was sent from your computer or whether it was forged and sent from someone else’s computer.
