I lost my test kit. What do I do? You can call (713) 868-1438 or email nickm@familytreedna.com FTDNA and explain the problem to them. They will send you a new test kit at no charge. Ive already been tested at Family Tree DNA. How di I join this project?
Go to Family Tree DNA http://www.familytreedna.com/ and sign in using the kit number and password that they gave you. In your FTDNA personal page is a blue button labeled “join”. Click on that button. Select the surname of the project you wish to join. Then select a second gray join button which is lower on the page. When you have joined the project, the Project Administrator will be notified by FTDNA, and your results will be available for posting on the Project’s Results Page. Or, you can email FTDNA and ask them to transfer you into the project: http://www.familytreedna.com/contact.html I tested for the National Geographic Genographic Project. How do I transfer my results and join the project? You can transfer yourself, your results and your retained sample to Family Tree DNA. Go to your National Geographic Genographic Project page. Log in using your kit number. On the next page, click on “I acknowledge”. On the next page, scroll all the way down to the bottom.
Related Questions
- I lost my test kit. What do I do? You can call (713) 868-1438 or email nickm@familytreedna.com FTDNA and explain the problem to them. They will send you a new test kit at no charge. Ive already been tested at Family Tree DNA. How di I join this project?
- I have already had my DNA tested with Family Tree DNA. Can I join the Lost Colony Project with the test I’ve already had performed or do I need to have a new test?
- Is there a problem registering a number of machines using the same email?
