I noticed some minor lines and cracks on the wood carvings. Does that mean its damaged?
The woods used for our wood carvings are screened to ascertain that they are of high quality and suitable for the intended design. They are also pre-treated with appropriate chemicals and a drying period will follow over the next few weeks. Each successive chemicals and drying treatments will transform the woods into a more durable state. However, these steps may not guarantee that all moisture could be driven out. Trace moisture trapped within the woods may continue to evaporate which could leave the carved items under tremendous stress. As a result, most wood carvings will crack under this stress to either reveal fine hair lines that are invisible to the naked eye, or larger cracks along stress lines. These fine and small cracks are unavoidable and generally are not treated as damages. In addition, wood carvings could crack if exposed to uncontrolled climate or environment – ie wild temperature and humidity swings. This could lead to severe cracking that would ultimately lead to deca
