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I ordered a game from the subscriber area in the website, but I havent received anything yet. What do I do?

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I ordered a game from the subscriber area in the website, but I havent received anything yet. What do I do?

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• After you entered your request for a game from the subscriber are of the website, you should receive an SMS message on your mobile phone within a couple of minutes. There can sometimes be a delay if our network is busy. If you still have not received anything after 24 hours then go to the help section of the website and send us information on your order. We will need to know the following information: o The make and model of your phone o The telephone number of the phone you were sending the game to (also you subscriber ID number) o The ID number of the game you ordered o The network operator you’re connected to o The approximate time the game was ordered Once we have all this information we will look into the problem and try to get back to you as quickly as possible. [top] I received the SMS but I couldn’t download the game, now what? • Contact your network service operator to confirm you have the correct WAP settings. Confirm you have the WAP settings saved and activated. Make sure

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