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I received a PDF file as part of an update message and it opens a blank window. Why?

April 26, 2017blank file message opens PDF received window

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I received a PDF file as part of an update message and it opens a blank window. Why?

1 Answer

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There are many potential causes for this behaviour. One possible remedy is to uninstall Adobe Acrobat/Reader and then reinstall the latest version, even if your software is completely up to date. You can download that from the Adobe website.