I received an Invalid Login message when trying to log into UMnet. What should I do?
A. an Invalid Login means one of the following: • The UMnet UserID you are typing is incorrect. • The password you are typing is incorrect. • Activity on your account violated UMnet computing policy. 1. Check your UMnet UserID found on your UMnet Account Registration letter. Most UMnet UserID consist of your first initial of your first name, the first four letters of your last name, and three numbers, usually starting with 00_. 2. Passwords are case sensitive. Make sure that the Caps Lock key is not engaged. If using a temporary password, retype the password exactly as it appears on the UMnet Account Registration letter. If you are still using the temporary password beyond 30 days of the account creation, the password has expired and you will need to get a new one. If you can not remember your UMnet password, visit the HS/HSL to obtain a temporary password or call the ASC Help Desk (410-706-HELP) Monday – Friday 8am-5pm. If calling, you must be able to verify account information, inclu
