I understand how Intelligent Shipper deals with outbound courier shipments, but how doe inbound work?
With inbound shipments think of the messenger as the courier company doing a delivery and entering delivery information. When an inbound shipment arrives at reception or in a mail room it is signed for and the courier company who delivered leave thinking job done. But reception may be 8 floors away from the actual consignee. The inbound shipment details are entered into Intelligent Shipper and forwarded to a handhel device when delivery to the actual consignee is completed the details are captured in Intelligent Shipper so wen the person asks has it been delivered you can answer yes received and delivered with full internal tracking and delivery information.