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If a URO requests additional information from the treating physician and doesn receive that information within 14 days of receipt of the original request for authorization, what can the URO do?

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If a URO requests additional information from the treating physician and doesn receive that information within 14 days of receipt of the original request for authorization, what can the URO do?

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A. There are two options if reasonably requested information is not received. A reviewing physician can either deny the request and state it will be reconsidered when the requested information is received or issue a notice of a delay until the information is received. The physician reviewer must issue either of these decisions within 14 calendars days of receipt of the original request.

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A. There are two options if reasonably requested information is not received. A reviewing physician can either deny the RFA and state it will be reconsidered when the requested information is received, or issue a notice of a delay until the information is received. The physician reviewer must issue either of these decisions within 14 calendar days of receipt of the original request. A notice of delay may not be issued by a non-physician.

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