If I currently have refills left on a mail order prescription with ScripSolutions, how do I get my prescription through the new Anthem Rx Direct mail service?
If you currently use mail service through ScripPharmacy and have refills left on your prescriptions, it is anticipated that your prescription information will automatically transfer to Anthem Prescription after January 1, 2005. This will mean that in most cases, Anthem Rx Direct will be able to handle your refill prescriptions without any interruption to you. Follow these steps: • Call Anthem Rx Direct at 800-962-8192. For speech and hearing impaired assistance, call TTY (800) 221-6915 . • Provide your prescription information and designate your payment preferences; if you wish to pay by check rather than credit card you will be given directions on how to submit payment • Allow at least 15 business days for processing and delivery. Remember, even if you have refills remaining, controlled substance products and specially mixed medications like compounds cannot be transferred automatically. In these situations, you will need to obtain a new prescription from your physician. Also note tha
Related Questions
- If I currently have refills left on a mail order prescription with ScripSolutions, how do I get my prescription through the new Anthem Rx Direct mail service?
- If I have refills on my existing prescription at another mail order pharmacy, will they automatically be transferred to PrimeMail?
- How will my prescription refills be handled after January 1st if I am currently in another health plan?
