If other burning programs or plugins had been removed, was InCD reinstalled after the registry had been cleaned either manually or via programs such as RegCleaner?
Q10. The results of the dir commands described in S11.1. Q11. A suitable extract from Nero InfoTool report (click the diskette button to save it to a file). To save space, you may give only the Driver Information section, skipping all Microsoft drivers and those nonrelated to CD burning (e.g., modem, scanner, etc.; if unsure about a driver, don’t omit it). An example from my box follows: Driver Information —————— Driver : BsStor Description : B.H.A Storage Helper Driver (WindowsNT5.x) Version : 1.0.7 Company : B.H.A Co.,Ltd. Driver : BsUDF Description : UDF File System Driver (WindowsXP) Version : 3.5.22.0 Company : ahead software Driver : incdrm Description : remapper Version : 1.0.0.3 Company : Ahead Software AG Q12. Once Nero is run, the file NeroHistory.log in C:\Program Files\Ahead\Nero lists useful system information. Since this file can be rather long, you may concentrate on its last session. Thus you may extract the initial information section (which ends with “Wiza
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