Im having problems claiming for the reports Ive submitted – the error message says that no reports are claimable. What should I do?
A. The error message you are getting lists various reasons for reports not being claimable. Assuming that the reports have been submitted, and have not already been claimed for, the most likely problem is that your Personal Details are not yet complete, or compliant with what CamCORS requires. You should check on the ‘Change personal details’ page that you have ticked the box saying ‘This form is complete’ and saved changes. If there is a problem – e.g. with the format of a bank account or NI number, or a missing field – you will be returned to the ‘Change personal details’ page and if you scroll down you will see the problem area marked in red. Once your details are correct and you ‘save changes’ you will see a message saying that your details have been updated successfully.
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- Im having problems claiming for the reports Ive submitted - the error message says that no reports are claimable. What should I do?
