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I’m logging on to the software and it’s trying to install an update. Why won’t it complete?

April 26, 2017COMPLETE I’m install logging Software

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I’m logging on to the software and it’s trying to install an update. Why won’t it complete?

1 Answer

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This is related to User Accounts Control. First, turn off User Account Controls: open Control Panel and click the icon for User Accounts; click the link that says Turn User Account Control on or off; uncheck the box that says Use User Account Control (UAC) to help protect your computer. Next restart your machine. Now, log back on to our software and let the download complete; when the download is complete, go back to Control Panel and turn UAC back on again.