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Is an automated answering service better than a live operator?

April 26, 2017Automated live operator service

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Is an automated answering service better than a live operator?

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Most medical professionals seem to think so. Studies have shown that people shy away from discussing medical issues with anyone but a doctor, so leaving a message is much more preferable than giving symptoms to a live operator. In addition, live operators make mistakes, can be unreliable, or even rude. An automated service takes all of those out of the equation. You get 100% of your messages 100% of the time, with zero mistakes or miscommunications.