Is it necessary to send all of the back up documentation at time of claim placement?
The account name, contact name, address, phone number, total amount that is owed, and the invoice date range are the main items needed to effectuate collection. A credit application and/or contract is usually the next most important piece of information. If it is too burdensome to send other supporting documents, those documents can be requested on a need only basis. Generally speaking, most accounts are aware that they owe your company and have already received invoices or statements; however, occasionally they may have been lost or misdirected. Your JWS account representative will let you know if there are any other documents necessary to effectuate collection.