Is it true that LSSI uses Library Volunteers in lieu of paid staff?
No. LSSI uses Library Volunteers in much the same way that most libraries do: to supplement special projects or to help out with general tasks. Typically, Library volunteers in libraries operated by LSSI help with shelving, collection maintenance, assisting the public at self-check, greeting the public, etc. as in most other libraries. LSSI values the contribution of Library volunteers to their libraries and attempts to provide meaningful opportunities for Library volunteers. However, LSSI ensures that Library volunteers never have access to confidential customer records and are never used for coverage in providing public services.