Is the IEA report the licensing decision?
No. While all organisations seeking care service licences must meet minimum standards before the department will issue a licence, the IEA report represents only one of a number of assessment processes the department utilises when considering and making a licensing decision. Other measures include assessing: • that your licence application shows that your service is eligible to be licensed • your response to the IEA report • implementation of your action/improvement plan • the outcome of personal history checks and other information regarding the suitability of persons associated with the service • information arising from Matters of Concern and case work matters that relate to the service • any complaints received by the department in relation to the service • Monitoring information gathered by the CST.
No. While all organisations seeking care service licences must meet minimum standards before the department will approve a licence, the IEA report represents only one of a number of assessment processes the department utilises when considering and making a licensing decision. Other measures include assessing: • that your licence application shows that your service is eligible to be licensed • your response to the IEA report • implementation of your action/improvement plan • the outcome of personal history checks and other information regarding the suitability of persons associated with the service • information arising from Matters of Concern and case work matters that relate to the service • feedback obtained from children and young people • any complaints received by the department in relation to the service.
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