Is there support available for ISE WebPACK?
ISE WebPACK utilizes Web-based support. The same hotline experts that serve customers with issues regarding ISE Foundation and other products, provide web-based support, but web questions are assigned a lower priority than full paying software customers. All questions will be answered within 10 days. For faster service, direct support packages are available for Web tools and may be purchased by calling your local Xilinx representative.