I’ve been thinking about some sort of loyalty program to increase customer retention. Ideas?
A. We can provide tracking of loyalty programs for you: • If you want to offer a loyalty program based on customer pay dollars, we can track these dollars and include the points in the customer profile. You determine how you want the points utilized – for services or as down payment for a new vehicle. • We also have the ability to track specific services for loyalty – perhaps you wish to offer a program whereby the customer pays for “x” number of services and gets the next one free. We can track these, based on op code and customer and automatically generate a coupon to the customer when they are eligible for the free service.
