Important Notice: Our web hosting provider recently started charging us for additional visits, which was unexpected. In response, we're seeking donations. Depending on the situation, we may explore different monetization options for our Community and Expert Contributors. It's crucial to provide more returns for their expertise and offer more Expert Validated Answers or AI Validated Answers. Learn more about our hosting issue here.

Ive got everything plugged in but the ethernet light is off. Whats wrong?

April 26, 2017Ethernet GOT light plugged wrong

0

Posted

Ive got everything plugged in but the ethernet light is off. Whats wrong?

1 Answer

0

Posted

There is a problem between the Westell modem and the ethernet card in your computer or hub. If it’s on a hub, try moving it to a different port. If it’s on a computer, try replacing the ethernet cable. This may be a hardware issue with your network card. If you’ve ruled out everything, place contact us and we’ll replace the modem.