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Ive paid my latest instalment, but have received a reminder saying I missed it. What should I do?

April 26, 2017instalment latest missed paid received reminder

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Ive paid my latest instalment, but have received a reminder saying I missed it. What should I do?

1 Answer

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Your reminder may have been sent out before your last payment was processed. You can check your balance now by either: • Logging in by entering your surname and membership number to view your payment history and balance. • Calling our 24hr automated balance enquiry service on 0845 601 5526. • Text INFO along with your membership number (eg: INFO 123456789) to 64488. All texts will be charged at your standard text message cost set by your mobile phone service provider. Please note that it may take 48 hours from the time you make your payment for it to appear on your payment history.