My flight/train is delayed and arrives late at night, how do I get the keys to the apartment? Is there any extra fee?
The Key to Italy agency immediately either by phone, or SMS text messaging with your name and Reservation number. We will have to contact the person with the keys of the delay that will be at the accommodation to come back at the correct time provided by you. There may be other arrivals on that day, and we have to make sure everyone is attended accordingly. Do you offer Car-PickUp service from the Airport/Train station? Yes, The Key to Italy has a car-pickup service available to all of our clients by request only!! In our web site, you will find all the details how to request this service and get your keys when arriving at the apartment. This makes it easier for you and helps speed up the journey to start enjoying your vacation in Italy.
