My modem drops its connection when I try to use the whiteboard. Whats wrong?
We’ve received complaints from some dial-up users whose computers were freezing or dropping the connection when they try to use the SMARTHINKING whiteboard application. It appears that earlier versions of certain modems such as LT Win Modem and Conexant chipsets perform better with up-to-date drivers. We recommend that you contact your computer or modem manufacturer for assistance on how to update the modem drivers. Most manufacturers provide links to perform the upgrades or will direct you to a location to do so.
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