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My resource is set to Automatically decline conflicting meeting requests, yet my resource got double booked – Why?

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My resource is set to Automatically decline conflicting meeting requests, yet my resource got double booked – Why?

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• A resource could get double booked if the resource owner has given users rights to create appointments directly on the resource mailbox’s calendar (e.g., Open a Shared Calendar). This is because no meeting invitation is generated and therefore can’t be processed. When I cancel a meeting involving a resource, the meeting displays as Canceled on the resource calendar – can it be deleted? • The resource calendar time does show as free when doing a free/busy search after canceling a meeting. However, since it does clutter the calendar display, especially when printing, ITS recommends that the resource owner periodically go in and delete any “canceled” meetings on their resource.

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