My web browser won let me import citations from EbscoHost nor several other types of databases. What should I do?
If you are using IE, here’s a workaround to try: To resolve the Ebsco direct export issue in Internet Explorer you can add the database in question and RefWorks as trusted sites in IE. From the IE menu, Selct Tools / Internet Options. Select the Security tab. Select the Trusted sites Zone and click on the Sites button. In the Trusted Sites window, unselect the option to Require server verification and add the following to your trusted sites list. e.g. *.refworks.com, *.epnet.com This should resolve the issue and allow the direct export to work as intended. We recommend adding other vendor sites as needed such as *.sciencedirect.com and *.csa.com.
