My whipper is broken. How do I know what part to replace?
If your whipper is leaking from underneath the cap, then you need a new head gasket. If your whipped cream looks good after its initial charge, but seems to lose its potency over an elapsed amount of time, then the problem is most likely your valve stem. If it seems like the gas is not entering the canister, then the problem is most likely the puncture valve of the dispenser head. If you have any other questions, feel free to call one of our service representatives at 877-558-9447, and they’ll personally troubleshoot the problem with you.