No sound in the converted video file, whats the wrong?
Question: Hi, I have the demo version of you software and would like to purchase a license but I cannot get the audio to come through on the conversion. Thank you, John Answer: Your sound card must support “Full Duplex” so our program can records the audio of swf file directly from the system’s waveform device. (Most of sound cards do support) And you must select the waveform device as the recording source. Please follow the steps for troubleshooting: (1) In the “Audio Settings” tab of “Settings” form, press “Advanced” button to open Windows System Recording Control setting window. (2) In the Recording Control, make sure the Waveform device(or “Stereo Mixer”, “Wave out Mix” or other alike device name) is checked. And adjust the recording volume by the dragging slider. (3) Launch the Windows Recorder Program and try to record system sound. You may make beep sound by left clicking on the small speaker icon of the system tray and adjust the volume. (4) If the Windows Recorder can successf