Once I receive my complimentary TS CAL, how long do I have to acquire Software Assurance to keep the TS CAL updated?
A. The general policy is to require customers who desire SA to pay for it at the same time they acquire the underlying license. SA renewals allow grace periods of 30 to 90 days, depending on the product. Since some customers may not choose to receive their complimentary TS CALs immediately after April 24, 2003, Microsoft will extend the normal 90-day grace period to December 31, 2003, during which SA may be acquired. After this period, customers who wish to upgrade their TS CALs but do not have SA will need to acquire a new TS CAL.
Related Questions
- I have valid upgrade rights (Enterprise Agreement or Software Assurance) for my TS CALs. How do I exercise my upgrade rights?
- As a Software Assurance customer with Windows Vista Enterprise, may we also acquire licenses for Windows Vista Ultimate?
- Once I receive my complimentary TS CAL, how long do I have to acquire Software Assurance to keep the TS CAL updated?
