Should offshoring be allowed?
It depends on the client. “I personally think you’re going to see more medical providers shy away from what I call ‘patient-contact functions’ being offshored,” Plotkin said. Issues with language, HIPAA, privacy and security still remain. Healthcare Debt Purchasing Q: Does HIPAA prohibit selling accounts? Healthcare debt buying is still relatively new in the industry, but an increasing amount of hospitals are considering selling debt as a strategy to improve their bottom line. The common question of whether it is permissible to sell accounts still remains, but HIPAA does not prohibit the sale of accounts. Agencies must have a valid business associate (BA) agreement to exchange protected health information (PHI). Information Security Q: Should employees be allowed to work from home? Data identity theft is an increasingly common problem, especially in the healthcare arena. There is no longer any need for employees to have sensitive data off-site, said Plotkin, and agencies should use sec
