Team DCA – Distribution Centers of America: What is Fulfillment Services?
Definition: The process of receiving, packaging and shipping orders for goods. Full-service fulfillment companies offer up an end-to-end solution: They take your products from warehouse shelves, pack them, hand them to shippers and then send an automated e-mail response to your customers to let them know their packages are in transit. They can also handle your credit-card processing, supply current inventory levels to your website, reorder products, offer call-center services, send notices of shipping and handle returns. (source:entrepreneur.com) TeamDCA members operate more than 12 million square feet of warehouse space, state-of-the-science systems and decades of experience achieving customer objectives in each regional market.
