The card swipe function of my Omni 3750 device doesn’t appear to be working. What should I do?
Try the following: • Unplug and re-plug the device’s power cord, then try the swipe again. If the swipe function still doesn’t work after the power reset, try the following: • Press the RED key (terminal should display DAY, DATE and TIME ). • Press the F2 and F4 keys at the same time (terminal should display SYSTEM MODE ENTRY PASSWORD ). • Type in 1 ALPHA ALPHA 6 6 8 3 1 and press the GREEN key. • Press the PROVIDER key 4 times. • Press F4 (Mag card Diag). • Now swipe a credit or debit card, magnetic stripe down pointing towards the keypad. • You should now see Valid Data on 2 or 3 tracks (The card swipe is working). Press the RED key 2 times and press F4 restart. When the device is back at the day date and time, the machine is ready to use. If you do not see Valid Data, press the RED key 2 times and press F4 restart. When the device is back at the day date and time, start the script over. If the problem still persists, contact the Call Center at (800) 343-9000, option 2 to open a trou