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The dealer/ retailer/ e-tailer/ system integrator or distributor is no longer in business or unavailable, how do I repair my unit?

April 26, 2017Business Dealer distributor integrator longer Repair retailer system

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The dealer/ retailer/ e-tailer/ system integrator or distributor is no longer in business or unavailable, how do I repair my unit?

1 Answer

0

10 Posted

Warranty and out of warranty service should be obtained by contacting the dealer/ retailer/ e-tailer/ system integrator or distributor where the customer purchased the unit. The return of defective unit should be strictly through the original route of purchase. If original channel is no longer in business or unavailable, you may contact QNAP Technical Support for international RMA services. In this case, you will be charged the handling fee, $50 (USD), and all the fees incurred, including two ways freight, duties, taxes and brokerage fee.