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The patient was transported by ambulance, why is he or she being charged for wheelchair van transportation?

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The patient was transported by ambulance, why is he or she being charged for wheelchair van transportation?

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Occasionally an ambulance will be used to transport a patient that could have safely been transported by wheelchair van. Most often this is due to the fact that no wheelchair van was available at that particular time of day or day of week. In these cases we will bill the patient for the cost of a wheelchair transport, even though the use of an ambulance is significantly more expensive. We do NOT bill health insurance, Medicaid or Medicare for ambulance transports that are found not to be medically necessary.

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