What are “firmware” and “flash memory”?
Most modems have their own internal software (or “firmware”) stored in two places: “flash” memory and read-only memory (ROM). You can upgrade flash memory yourself, using software available on the modem manufacturers’ Web sites. In many cases, this is all you need to do to upgrade your modem. However, in very old modems, some of the software that must be upgraded is stored in the ROM instead of the flash memory. As a result, these modems can be upgraded only by returning them to the manufacturer. If you use Windows 95, click here for more information on checking your modem’s firmware and upgrading your modem.