What are process-aware systems?
Process aware refers to intelligent systems, configured to handle daily processes. Repetitive or otherwise consistent processing are integrated into the system to achieve efficiencies through automation. ABT’s process-aware system is built with smart features based on user input and systems configuration: It is programmed with instructions for what to do, when to do it, and how to do it. ABT FOCUS Driven by a Process Intelligent Engine, ABTs system customizes data views and processes to the requirements of each client. For example, in the loan servicing industry, regular steps in the collections process are systematized, managed by ABT’s mortgage processing system. Automated triggers are set up to track time-sensitive information, elapse of days, and reminders of deadlines, virtually eradicating human error typical of traditionally manual processing.
