What are some common import problems?
There are several common file import problems you should check: • Make sure you have a comma or tab between each and every field in the record (comma or tab delimited text). • Put double-quotes around each field in the record. This is not required. However, sometimes data can contain unexpected commas (such as in “Smith, Jr.”). • Make sure each line ends with a carriage return/line feed. This a frequent problem when the import file has been generated on a mainframe or mini computer. • Do not add extra spaces around data. • Remember that dollar amounts must have a decimal point and two digits to the right of the decimal. 101 is wrong. 101.00 is correct. • Do not include currency symbols or commas in dollar amounts. $1,000.00 is wrong. 1000.00 is correct. • Check your import template. You should not be able to see double-quotes in the field view in the upper-right of the import dialog. If you see double quotes, check the Has Double Quotes box.