What are some concrete examples of software features?
Software can support (or “scaffold”) the skills and behaviors mentioned above using simple methods that use either spatial/visual or procedural methods. Spatial/visual features include reminders or prompts, templates or reusable web-page layouts, text boxes or check-boxes in which to find or enter specific types of information. Procedural (or work-flow) support involves the sequencing of the next web page or screen that the user sees. Below are brief examples of the types of support and structuring that can be embedded into communication software via special/visual or procedural features.
