What are some examples of effective “rewards systems” for recognizing desired employee behaviors in regard to reliability improvement?
Let’s start off by highlighting the least effective (and most damaging) form of rewards – the one winner system. Avoid creating any form of recognition system such as ‘employee of the month’ that recognizes only one person at the expense of others. Instead, put in place a reward system that recognizes anyone who meets or exceeds a certain set of criteria. Secondly, avoid rewarding someone excessively for ‘simply’ doing their daily job. The best form of reward system for any improvement effort is a well-designed profit sharing plan that allows employees at all levels to obtain some additional amount of pay when site or organizational goals are met. The most effective plans have a short line of sight (monthly payouts for example), are based on achieving a balanced set of performance goals, and vary in amount as a greater percentage of the desired goal set is achieved. Within such a system, reliability improvements would be reflected in downtime reductions and reduced equipment replacemen
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