What are the advanced applications for collaboration and are they ready for deployment now?
The applications will fall into three categories. Some of these are beginning to appear in the marketplace from smaller start-up companies; however, industry giants such as Oracle and Microsoft will begin to deploy services such as: • Native real-time communication applications. Expect that multi-point desktop video, audio, whiteboard, application sharing will be built into leading software systems. • Single point of management for communications. Expect that all communication methods, including e-mail and voice mail, will be accessible and transformed one to another as desired. • Extended reach of communications. Through carrier-supported gateways, corporate networks will include cellular, WiFi, and residential end-points in all of these services.