What are the hours for Technical Support?
Our hours are Monday through Friday 9 am – 5:00 pm EST. If there is a problem during non office hours such as an outage, we will be working on the problem but we will not be answering the phones. All calls will be returned the following day or on Monday if the call was placed during the weekend. We do not get many after hours calls, that is why there are no Technicians available for phone calls after hours or on weekends.