What are the qualifications to become a SBT systems integrator or subcontractor?
Calegari: All our integrators, installers and other technical people are employees. For minor support roles, we use subcontractors. We go through a very selective process to find individuals with technical backgrounds in IT, engineering, etc., who must then go through various apprenticeships and come from competitors or allied fields. In the past three yeas, I have seen a migration of recruitment from traditional general technology people that rotate among competitors to more of a homegrown, college-educated model. We really train the college-educated guys and put them into teaming/mentoring programs with senior staff, and expose them to various training and certification programs. We put them through third-party vendor specialized training. We have a program of education recognition in which we partner with high schools and promote basic understanding of our industry and encourage them to pursue careers in our businesses. We also support them through scholarships or other programs. Th
