What are the standard services included with Sun Java Enterprise System?
As part of the Sun Java Enterprise System, Sun Services and authorized partners offer comprehensive architecture, implementation and management services and methodologies that allow customers to take full advantage of the Sun Java Enterprise System software environment. Depending on your subscription level, the service offering includes software maintenance, technical support, eLearning, Professional Services hours, and comprehensive training to help ensure a smooth transition and integration of the Sun Java Enterprise System environment into their enterprises. At a minimum*, the Sun Java Enterprise System subscription includes technical support, software maintenance, and eLearning. The ongoing technical support and complete software maintenance services, with full access to updates, upgrades, and patches are part of the Sun Software Standard Support offering. *Some restrictions apply, please check with your Sun Sales office.