What causes occasional slow speeds?
At certain peak times of the day (generally evenings and weekends), increased network traffic can result in congestion and slow responses from web sites. Spot On Networks implements service level agreements (SLAs) and continuously monitors its networks to ensure that all bandwidth supplied to its properties is being appropriately distributed to its subscribers, and will impose bandwidth throttling or other measures if a user violates our Acceptable Use Policy. In addition, factors outside of the control of Spot On Networks, such as general Internet backbone congestion or bandwidth outages, can result in slower internet performance. If you are running bandwidth-intensive applications, such as a large file upload, we recommend you schedule such applications for non-peak usage times (e.g., middle of the night) for best performance.
