What challenges will I encounter trying to develop and deploy a balanced scorecard system?
There are several major challenges to developing and sustaining the balanced scorecard: • Engaged leadership • Maintaining momentum • Measuring what matters • Not using a disciplined framework to build the system • Mistakenly thinking a scorecard system is a short-term project (it’s not….it’s a journey) • Not involving a cross-section of the organization in developing the system • Not thinking strategically enough • Not incentivizing desired behavior changes
