What do I do if my employer won’t pay my medical bills that are incurred as a result of the on-the-job injury?
First, make sure that the bills have been properly submitted to the workers’ compensation insurance company. Insurance companies will not pay until they have documentation as to what the bill was for, that it was related to your work injury, and that it was either authorized or due to an emergency. Do not allow the employer or a medical provider to submit bills to your group health insurance provider. Most group plans (such as Blue Cross Blue Shield, for example) contain an exclusion for work related medical expenses. If the workers’ compensation carrier will not pay valid authorized or emergency medical expenses, we have to file a request for assistance with the Tennessee Department of Labor or file a motion with the Georgia State Board of Worker’s Compensation and try to get an order compelling payment.
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