What do I need to do when uninstalling and reinstalling a new copy of the backup client software?
If you are reinstalling the backup client software on the same computer you must first run the uninstaller tool found in your “Start Menu\Programs\USDV Backup Pro” folder. Then you must remove your OLD user profile folder. To do that, follow the below instructions for YOUR Operating System: A. Under Windows Vista and Windows 7: 1. First open “My Computer” (See: Start Menu > Computer) 2. Click “Organize” and then choose “Folder and Search Options” 3. Select the tab labeled “View” 4. Under “Hidden Files and Folders” select “Show hidden files and folders” 5. Click “Apply” then “OK” 6. Now navigate to “C:/ProgramData” and delete the folder labeled “BackupClient” 7. Lastly, navigate to the “TasksSchedule” folder and delete “BackupTasks” 8. You may now reinstall the backup client software.. 9. To download the latest version of the software CLICK HERE. (NOTE: BE CERTAIN TO TAKE DOWN THE PROPER VERSION AS OTHERS WILL NOT WORK CORRECTLY ON YOUR ACCOUNT! B. Under Windows XP: 1. First, open “My C
Related Questions
- Only individuals with a user ID on the Access Data Backup Client software will be able to administer its functions. Can users administer backups for their own machines?
- What do I need to do when uninstalling and reinstalling a new copy of the backup client software?
- Can I backup other platforms with my Convergenic DAT Client software?
