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What documents are required for login ID and password retrieval if my administrative contact email address is invalid?

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For most of the case, your domain registration company requires an authorization letter from you. This authorization letter MUST be printed with your company letterhead and signed by your director with company chop. The copies of Valid Hong Kong Business Registration Certificate and Hong Kong ID card are also required. In such special case, an extra $100 handling fee will be charged if you request CommuniLink to handle the transferal process for you.

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