What does internal communication mean?
Internal communications can be defined as the direct two way communications between employers and their staff. Effective internal communication – which can be said to be “downward, upward and horizontal”, is a vital means of addressing organisational concerns. Effective internal communication has been shown to help improve employee engagement through; increased job satisfaction, safety and decreased absenteesim, grievances and staff turnover. Such improvements are linked to improved productivity and overall profitability.
