What does the “unable to geocode” message mean?
If you have recently registered or if you have changed your address under My Profile, you may see a message on your home page that reads: “Unable to geocode your address” or “Unable to find your address on a map” This means our system attempted to determine the map location (“geocode”) of your primary address, but was not successful. This sometimes occurs if: 1) You have not entered a standard or valid address, or 2) Your address is in a new subdivision. If you see the message, please take a moment to confirm your Primary Address under the My Profile link. If you are certain it is a valid address and in proper form, you can probably disregard the message. If the system cannot find your address, it will defer to your ZIP code. Either way, you should still show up in searches. (Unless both your address AND your ZIP code are wrong or if there is another problem, such as the “Hide my profile” box being checked under the My Profile screen.
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