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What files does MaxDB Support require if the database has crashed and was restarted again in the meantime?

April 26, 2017crashed database files maxdb meantime require restarted support

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What files does MaxDB Support require if the database has crashed and was restarted again in the meantime?

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If you have restarted the database after a crash, the knldiag file was already overwritten during the restart. The knldiag file was copied implicitly to knldiag.old. If the knldiag.old file contains the crash, forward the knldiag.old file to Support. If the knldiag.old file was also already overwritten, we can use the log files contained in the subdirectory of the RUNDIRECTORY/DIAGHISTORY/ directory for analysis. See also Note 353158.